Terms & Conditions

ngcbyelen.gr is the online store of exhibition and distribution of products through of the Internet of the company ngcbyelen, hereinafter "the company", located at 101 SIVORON STR. 111 42  ATHENS GREECE

Before browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store located in address ngcbyelen.gr

Please make sure you agree to the following terms and conditions because the your further use and browsing of the website implies the express and unconditional consent and your consent with them.

TERMS OF AGREEMENT

The company reserves the right to unilaterally amend or renew these terms and the terms of the transactions, made through its online store ngcbyelen.gr according to its needs and transactional manners.

The company undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.

INFORMATION PROVIDED

The company is committed to the quality, completeness and validity of the information listed on its website, both in terms of the exact details on display and the information provided, from the online store of the services, subject to any technical or typographical errors, which are not may be predicted or have occurred unintentionally or due to force majeure of the website

LIMITATION OF LIABILITY

The company is not liable to customers / users for any damages that may arise from it execution or not of their order (except for the cases of the section Return - Change of Products). also reserved as to the time of delivery of the goods in cases of force majeure. The electronic store no guarantee can provide for the availability of products, but guarantees timely informing final consumers about their unavailability. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website exactly as they are. In no case the online store ngcbyelen.gr does not is liable for any claims of a legal or civil and / or criminal nature nor for any damage (positive, special or deductive, which, indicatively and not restrictively, is divisive and / or cumulative, is a loss of profits, data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to related to the operation or not and / or use of the website and / or inability to provide services and / or information made available by him / her and / or any unauthorized interference by third parties with products and / or services and / or information available through it.

INTELLECTUAL PROPERTY RIGHTS

This website is the official online store of the company [company legal name]. All content of the website, including images, graphics, photos, drawings, texts, provided services and products are the intellectual property of the company and are protected during relevant provisions of Greek law, European law and international conventions. It is forbidden any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, production of productive labor or misleading the public about the actual provider of the Content of the website. Any reproduction, reissue, upload, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes allowed only with the prior written permission of the company or any other legal beneficiary of the above copyright. The names, images, logos and insignia that represent it company and / or its online store ngcbyelen.gr and / or third parties contracted with them as well as their products or services are the exclusive trademarks and insignia of the company and / or ngcbyelen.gr and / or the above third parties and are protected by Greek, EU and international trademark and industrial and intellectual property laws. In any case, their appearance and their exhibition in the online store ngcbyelen.gr should in no way be construed as transfer or assignment of their license or right of use.

USER RESPONSIBILITY

The users of the website ngcbyelen.gr accept that they will not use this online store for sending, publishing, emailing or transmitting any other way content is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, vulgar, obscene, libelous, violates someone else's privacy, shows empathy, or expresses racial, national or other discrimination, may cause harm to minors in any way, is not entitled to transmitted in accordance with the law or contractual or managerial relationships (such as internal information, property and confidential information obtained or disclosed as part of an employment relationship or which covered by confidentiality agreements), infringes any patent, trademark, trade mark secret, copyright or other proprietary rights, contains software viruses or any other codes, files, or programs designed to interrupt, damage, destruction or equipment of the operation of any computer software or hardware, intentionally or unintentionally violates the current Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store staff data about other users.

PRIVACY

Read here the new privacy policy of our company that complies with the European General Data Protection Regulation (GDPR).

Our company, in order to be able to provide the best possible quality of services to Consumer uses Google Analytics. They are notified anonymously through this service usage statistics at analytics.google.com, and data received through this service is covered by analytics.google.com privacy policy, which can be found at https://privacy.google.com.

PRODUCTS MARKET

In the online store ngcbyelen.gr you can find exactly the same products as those of the physical store. To facilitate your search, we have included our products in basic categories. You have the ability to search by price category or size, which will lead you by straight to your specific choice. The company makes every effort to provide high quality services quality but still can not guarantee, that there will be no downtime of the website or "Human" errors when updating / listing the price of a product. For safety and efficiency of your purchases please if you find that a product is offered in unusual low or high price in relation to its market value, before proceeding with its order contact the phone 2111827729 or send us an email at ngcbyelen@gmail.com

SECURE TRANSACTIONS

All payments made using a card are processed through the platform of electronic payments "VIVA PAYMENTS SYSTEM" and uses encryption (Secure Sockets Layer - SSL). Encryption is a way of encrypting it information until it reaches its designated recipient, who will be able to decode it with use the appropriate key.

RETURN - CHANGE OF PRODUCTS

You have the right to return the products you bought and request a replacement as the nature of the garments is such that sometimes they may not meet your expectations due to their non-physical presence at the time of purchase.

Return of Non-Defective Products

Our belief is that the online store should not be any different from it our physical store, so either the return is due to change of size, color or for any reason for example because you were not happy with your product, the possibility of a refund is provided within 14 working days from the day of receipt. If the return is not made within 14 working days then the company may not accept any return for replacement or cancellation of the transaction. We emphasize that the shipping date of the returned product is considered the one indicated by the courier on receipt, to check the deadline. In any case the returned products must are in the condition received by the customer, complete and without damage and their packaging to be the one that normally accompanies the product and is in excellent condition, along with all the documents which accompanied the product (eg DAT, Retail, Loading, etc.). Return costs are borne by the sender.

Briefly, the return and replacement of a product is possible under the following conditions:

1. contact us initially at 2111827729 or send an email to ngcbyelen@gmail.com justifying the reason for the return
2. the return must be made within 14 working days from the day of receipt
3. the product has not been used
4. the product must be accompanied by all the necessary documents proving the transaction (eg DAT, Ap. Retail, Loading, etc.)

If the product does not meet the above conditions, it will be returned to the sender with charge of the same. Otherwise the cost of resending is borne entirely by the company for one only once.

Return of Defective Products

In cases where they were sold through proven fault of the company products of poor and defective quality or by mistake in receiving the order, in the pricing, in shipment, damaged during transport, poorly packed, etc. then it assumes full responsibility replacement cost, the return cost (in which case you will deposit the corresponding amount of expenses into a bank account indicated), as well as re-shipping costs. The terms of return remain the same as those we mentioned above.

order cancellation

The order can be canceled in the following cases:

1. Before the order is completed, during the online ordering process you can cancel or convert the selected quantity.
2. If the online order has been completed, notifying us by email at ngcbyelen@gmail.com in which you will have filled in your full details.
3. After receiving the product, you should follow the following:
   • You pack the product in the same box with which you received it so that it is protected during shipment.
   • You put in the package that you have made a document in which you quote them to us grounds for cancellation.
   • Send the parcel, through the courier agency from which you received your order, into account ngcbyelen
   • The change will take place, if the product is deemed fit for return.

In any case, the return costs are borne by the sender. But in the case of which upon receipt of the product the company finds its own fault, then it will file the corresponding amount of expenses in a bank account that you will indicate to us. We would like to point out that to you in case the product does not meet the above conditions, it will be returned to the sender with charge of the same. After receiving and checking the returned product, the company will credit the debt amount, by depositing cash in a bank account that you will indicate in the document that you have enclosed in return parcel.